PRIVACY POLICY | Chapter 3 Clothing

Last Updated: December 2023

Acceptance of Privacy Policy

Welcome to Chapter 3 Clothing (“Chapter 3 Clothing,” “we,” “us,” or “our”) and our Privacy Policy (“Privacy Policy”). This Privacy Policy is important and affects your legal rights, so please read carefully.

By accessing or using www.ch3clothing.com and various related websites and services (collectively, the “Website”), you agree to be bound by this Privacy Policy and all of the terms incorporated herein by reference. By using the Website and/or submitting or collecting any personal data via the Website, you accept and expressly consent and agree to our practices surrounding the collection, use, and sharing of your personal information in accordance with this Privacy Policy. If you do not consent and agree with the terms of this Privacy Policy, you cannot, and we do not authorize you to, access, browse, or use the Website.

Our processing of personal information, such as your name, address, e-mail address, or telephone number, will be undertaken consistent with the requirements of applicable privacy laws, including, but not limited to, the California Consumer Privacy Act (“CCPA”), the California Privacy Rights Act (“CPRA”), the Virginia Consumer Data Protection Act of 2021, the Colorado Privacy Act of 2021, the Utah Consumer Privacy Act of 2022, the EU General Data Protection Regulation (“GDPR”), the UK General Data Protection Regulation (“UK GDPR”), and the Canadian Personal Information Protection and Electronic Documents Act (“PIPEDA”).

Categories of Information We Collect

Some portions of the Website require us to learn more about you so that we can best meet your needs.

1. Personal Information We Collect Directly From You. We receive personal information directly from you when you voluntarily provide us with such personal information, including, without limitation, the following:

(1) personal information (such as your email address and phone number);

(2) demographic data (such as your gender, your date of birth and your zip code);

(3) other identifying information that you voluntarily choose to provide to us, including without limitation unique identifiers such as passwords, and personal information in messages that you send to us.

We may also collect additional information, which may be personal information, as otherwise described to you at the point of collection or pursuant to your consent. You may still access and use some portions of the Website if you choose not to provide us with any personal information, but features of the Website that require your personal information will not be accessible to you.

2. Information From Third Party Sources. Some third parties, such as our business partners and service providers, provide us with personal information about you, such as the following:

- Account information for third party services: If you interact with a third party service when using the Website, such as if you use a third party service to log-in to the Website (e.g., Facebook or Google), or if you share content from the Website through a third party social media service, the third party service will send us certain information about you if the third party service and your account settings allow such sharing. The information we receive will depend on the policies and your account settings with the third party service. You understand the information transmitted to us is covered by this Privacy Policy; for example, the basic information we receive from Facebook about you.

3. Information We Automatically Collect When You Use Our Website. In order to access and use certain areas or features of the Website, you consent to our collection and use of certain information about your use of the Website through the use of tracking technologies or by other passive means. Your consent to our access and use of this “passively collected” information includes, but is not limited to, the domain name of the website that allowed you to navigate to the Website, search engines used, the internet protocol (IP) address used, the length of time spent on the Website, the pages you looked at on the Website, other web pages you visited before and after visiting the Website, the type of internet browser you have, the frequency of your visits to the Website, and other relevant statistics, including the following:

- Traffic Data: We also may automatically collect certain data when you use the Website, such as: (1) IP address; (2) domain server; (3) type of device(s) used to access the Website; (4) web browser(s) used to access the Website; (5) referring web page or other source through which you accessed the Website; (6) geolocation information; and (7) other statistics and information associated with the interaction between your browser or device and the Website (collectively, “Traffic Data”). Depending on applicable law, some Traffic Data may be personal information.

How We Collect Information

We collect information (including personal information and Traffic Data) when you use and interact with the Website, and in some cases from third party sources. Such means of collection include:

When you use the Website’s interactive tools and services;
When you voluntarily provide information in free-form text boxes through the Website or through responses to surveys, questionnaires and the like;
If you use a location-enabled browser, we may receive information about your location and mobile device, as applicable;
Through cookies, web beacons, analytics services and other tracking technology (collectively, “Tracking Tools”), as described below; and
When you use the “Contact Us” function on the Website, send us an email or otherwise contact us.

Tracking Tools, Behavioral Advertising, and Opt Out Options

1. Tracking Tools

We may use tools outlined below in order to provide our Website to, advertise to, and to better understand users.

- Cookies: “Cookies” are small computer files transferred to your computing device that contain information such as user ID, user preferences, lists of pages visited and activities conducted while using the Website. We use cookies to improve or tailor the Website, customize advertisements by tracking navigation habits, measuring performance, and storing authentication status so re-entering credentials is not required, customize user experiences with the Website, and for analytics and fraud prevention. For more information on cookies, including how to control your cookie settings and preferences, visit http://www.allaboutcookies.org.

- Some cookies are placed by a third party on your device and provide information to us and third parties about your browsing habits (such as your visits to our Website, the pages you have visited, and the links and advertisements you have clicked). These cookies can be used to determine whether certain third party services are being used, to identify your interests, and to serve advertisements relevant to you. We do not control third party cookies.

- Web Beacons: “Web Beacons” (a.k.a. clear GIFs or pixel tags) are tiny graphic image files embedded in a web page or email that may be used to collect information about the use of our Website, the websites of selected advertisers and the emails, special promotions or newsletters that we send. The information collected by Web Beacons allows us to analyze how many people are using the Website, using selected publishers’ websites or opening emails, and for what purpose, and also allows us to enhance our interest-based advertising (discussed further below).

- Web Service Analytics: We may use third-party analytics services in connection with the Website, including, for example, to register mouse clicks, mouse movements, scrolling activity and text typed into the Website. We use the information collected from these services to help make the Website easier to use and as otherwise set forth in Section 4 (How We Use Your Information). These analytics services generally do not collect personal information unless you voluntarily provide it and generally do not track your browsing habits across web services that do not use their services.

- Mobile Device Identifiers: As with other Tracking Tools, mobile device identifiers help Chapter 3 Clothing learn more about our users’ demographics and internet behaviors in order to personalize and improve the Website. Mobile device identifiers are data stored on mobile devices that may track mobile device and data and activities occurring on and through it, as well as the applications installed on it. Mobile device identifiers enable collection of personal information (such as media access control, address and location) and Traffic Data.

2. Behavioral Advertising

We may use a type of advertising commonly known as interest-based or online behavioral advertising. This means that some of our partners use Tracking Tools, such as cookies, pixel tags, and web beacons, to collect information about a user’s online activities to display Chapter 3 Clothing ads to the user based on the user’s interests (“Behavioral Advertising”). Such partners may include third-party service providers, advertisers, advertising networks or platforms, traffic measurement service providers, marketing analytics service providers, and other third party service providers (collectively, “Advertising Service Providers”). Other Tracking Tools used by our partners may collect information when you use the Website, such as IP address, mobile device ID, operating system, browser, web page interactions, geographic location and demographic information, such as gender and age range. These Tracking Tools help Chapter 3 Clothing learn more about our users’ demographics and internet behaviors.

3. Options for Opting out of Cookies and Mobile Device Identifiers

Some web browsers allow you to reject cookies or to alert you when a Cookie is placed on your computer, tablet or mobile device. You may be able to reject mobile device identifiers by activating the appropriate setting on your mobile device. Although you are not required to accept Chapter 3 Clothing's cookies or mobile device identifiers, if you block or reject them, you may not have access to all features available through the Website.

- You may opt out of receiving certain cookies and certain trackers by visiting the Network Advertising Initiative (NAI) opt out page or the Digital Advertising Alliance (DAA) opt out page, or by installing the DAA’s AppChoice app (for iOS; for Android) on your mobile computing device. When you use these opt-out features, an “opt-out” Cookie will be placed on your computer, tablet or mobile computing device indicating that you do not want to receive interest-based advertising from NAI or DAA member companies. If you delete cookies on your computer, tablet or mobile computing device, you may need to opt out again. For information about how to opt out of interest-based advertising on mobile devices, please visit http://www.applicationprivacy.org/expressing-your-behavioral-advertising-choices-on-a-mobile-device. You will need to opt out of each browser and device for which you desire to apply these opt-out features.

- Even after opting out of Behavioral Advertising, you may still see Chapter 3 Clothing advertisements that are not interest-based (i.e., not targeted toward you). Also, opting out does not mean that Chapter 3 Clothing is no longer using Tracking Tools — Chapter 3 Clothing still may collect information about your use of the Website even after you have opted out of Behavioral Advertising and may still serve advertisements to you via the Website based on information it collects via the Website.

- This Privacy Policy does not cover the use of cookies and other Tracking Tools by any third parties, and we aren’t responsible for their privacy policies and practices. Please be aware that some cookies placed by third parties can continue to track your activities online even after you have left our Website.

How We Use Your Information

We may use information (including information that has been de-identified and/or aggregated) to better understand who uses the Website and how we can deliver a better user experience.

We use information, including personal information, to provide the Website and to help improve the Website, to develop new services, and to advertise (for example, to display Chapter 3 Clothing ads on other web services). Specifically, such use may include:

Providing you with the products, services and information you request;
Responding to correspondence that we receive from you;
Contacting you when necessary or requested, including to remind you of an upcoming appointment;
Providing, maintaining, administering or expanding the Website, performing business analyses, or for other internal purposes to support, improve or enhance our business, the Website, and other products and services we offer;
Customizing or tailoring your experience of the Website, which may include sending customized messages or information;
Notifying you about certain resources or services we think you may be interested in learning more about;
Sending you information about Chapter 3 Clothing or our products or the Website;
Sending emails and other communications that display content that we think will interest you and according to your preferences;
Combining information received from third parties with information that we have from or about you and using the combined information for any of the purposes described in this Privacy Policy;
Showing you advertisements, including interest-based or online behavioral advertising;
Using statistical information that we collect in any way permitted by law, including from third parties in connection with their commercial and marketing efforts;
Fulfilling our legally required obligations, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities;
Resolving disputes;
Protecting against or deterring fraudulent, illegal, or harmful actions;
Enforcing Terms and Conditions and logins using geolocation; and
Enforcing our Privacy Policy of Use and other agreements.

How We Share Your Information

In certain circumstances, and in order to perform the Website, we may share certain information that we collect from you, as described in this section:

We do not sell email addresses to third parties. We may share your personal information with our partners to customize or display our advertising.
We may share your personal information and/or Traffic Data with our partners who perform operational services (such as hosting, billing, fulfillment, data storage, security, insurance verification, web service analytics, or ad serving) and/or who make certain services, features or functionality available to our users.
Cross Device Matching: To determine if users have interacted with content across multiple devices and to match such devices, we work with partners who analyze device activity data and/or rely on your information (including demographic, geographic and interest-based data). To supplement this analysis, we also provide de-identified data to these partners. Based on this data, we may then display targeted advertisements across devices that we believe are associated or use this data to further analyze usage of the Website across devices.
Business Transfers: We may transfer your personal information to another company in connection with a proposed merger, sale, acquisition or other change of ownership or control by or of Chapter 3 Clothing (whether in whole or in part). Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.
Protection of Chapter 3 Clothing and Others: We also may need to disclose your personal information or any other information we collect about you if we determine in good faith that such disclosure is needed to: (1) comply with or fulfill our obligations under applicable law, regulation, court order or other legal process; (2) protect the rights, property or safety of you, Chapter 3 Clothing or another party; (3) enforce this Privacy Policy or other agreements with you; or (4) respond to claims that any posting or other content violates third-party rights.
Other Information: We may disclose information that is neither personal information and/or has been de-identified and/or aggregated at our discretion.

Storage and Security of Information

The security of your personal information is important to us. We endeavor to follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and in storage.

We store and process your information on our servers in the United States. We maintain industry standard backup and archival systems. Although we make good faith efforts to store personal information in a secure operating environment that is not open to the public, we do not and cannot guarantee the security of your personal information. If at any time during or after our relationship we believe that the security of your personal information may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we will endeavor to notify you as promptly as possible under the circumstances. If we have your email address, we may notify you by email to the most recent e-mail address you have provided us. If you receive a notice from us, you can print it to retain a copy of it. To receive these notices, you must check your email account using your computer or mobile device and email application software. You consent to our use of email as a means of such notification. If you prefer for us to use the U.S. Postal Service to notify you in this situation, please email us at info@ch3clothing.com. Please include your address when you submit your request. You can make this election any time, and it will apply to notifications we make after a reasonable time thereafter for us to process your request. You may also use this email address to request a print copy, at no charge, of an electronic notice we have sent to you regarding a compromise of your personal information.

Your Choices

1. Information You Provide

You can always choose whether or not to provide personal information on the Website. However, if you choose not to disclose certain personal information, you may not be able to register as a user of the Website, which may limit your access to certain portions of the Website. However, we will not discriminate against you for exercising any of your rights, including otherwise denying you goods or services, providing you with a different level or quality of services, or charging you different prices or rates for services. You can request access to, or deletion of, your personal information that we collect and maintain through our Website by contacting us at info@ch3clothing.com with “Request for Privacy Information” on the subject line and in the body of your message. We will provide the requested information to you at your email address in response. Whichever way you elect to contact us, we may ask that you confirm and verify your identity.

2. CCPA

If you are a California resident, you have certain rights over your Personal Information held by Chapter 3 Clothing under the California Consumer Privacy Act (the “CCPA”). California residents are entitled once a year, free of charge, to request and obtain certain information regarding our disclosure, if any, of certain categories of personal information to third parties for their direct marketing purposes in the preceding calendar year. Please proceed to the following link for additional information about your rights and choices with respect to your personal information under the CCPA: ch3clothing.com/CCPAnotice.

3. Canada, European Union and United Kingdom Privacy Rights

If our processing of your personal information is subject to GDPR, UK GDPR, and/or PIPEDA, and unless subject to an exemption, you may have the following rights with respect to your personal information:

To request a copy of the personal information we hold about you and where possible, to transmit that data directly to another data controller.
To request we correct any personal information about you.
To request your personal information be erased when no longer necessary for us to retain such data;
To withdraw your consent to the processing of your personal information.
To request a copy of the personal information we hold about you.
Where there is a dispute in relation to the accuracy or processing of your personal information, to request a restriction be placed on further processing.
To object to the processing of personal information (where applicable).
To lodge a complaint with a data supervisory authority.

We will need to verify your identity to process any requests described in this Section and may deny your request if we are unable to verify your identity. Government or other identification may be required.

If you are a resident of the European Economic Area (“EEA”), when we process your personal information, we will only do so in the following situations:

We need to use your information to perform our responsibilities under our agreement with you.
We have a legitimate interest in processing your personal information. For example, we may process your personal information to send you marketing communications, to communicate with you about the Website, and to provide and improve the Website.
We have your consent to do so.

If your personal data is subject to GDPR or UK GDPR, we will transfer personal data from the EEA to a location outside the EEA only when there has been a documented adequacy determination, or where we have confirmed adequate privacy protections. If your personal data is subject to PIPEDA, we will transfer personal data from Canada to locations outside Canada only where we have confirmed adequate privacy protections. If we transfer personal data to a third party acting as our agent, we will also obligate the third party to have adequate privacy protections in place.

How Long We Retain Your Information

We retain personal information about you for as long as necessary to provide you the Website. In some cases, we retain personal information for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, prevent fraud, enforce this Privacy Policy, or as otherwise permitted or required by applicable law, rule or regulation. Afterwards, we retain some information in a depersonalized or aggregated form but not in a way that would identify you personally.

Information Provided on Behalf of Children and Others

We greatly respect the privacy of children and their information, and do not knowingly collect the personal Information of children under the age of 13 (“child” or “children”) without the prior consent of their parent or legal guardian. This section outlines our policies and practices of the collection of information provided by children in accordance with the U.S. Children’s Online Privacy Protection Act (“COPPA”), and outlines our practices in the United States regarding children’s personal information.

When prior parental consent is required, we will ask for it in ways allowed by COPPA or other applicable law. For example, if the child’s personal information will be used only by us, we may ask for the parent's or legal guardian’s consent by email. While we do not currently, and do not expect to, use child’s personal information in this manner, if we are aware that such information is disclosed on our Website or shared with a third-party besides a service provider, we obtain a higher level of consent from the parent (or legal guardian), such as by a form to be returned via U.S. mail or electronic scan, or consent obtained in connection with a credit card purchase.

If you are between age 13 and the age of majority in your place of residence, you may use the Website only with the consent of or under the supervision of your parent or legal guardian. If you are a parent or legal guardian of a minor child, you may, in compliance with this Privacy Policy, use the Website on behalf of such minor child. Any information that you provide us while using the Website on behalf of your minor child will be treated as personal information as otherwise provided herein.

If you use the Website on behalf of another person, regardless of age, you agree that Chapter 3 Clothing may contact you for any communication made in connection with providing the Website or any legally required communications. You further agree to forward or share any such communication with any person for whom you are using the Website on behalf.

Other Web Services

The Website contains links to or embedded content from third party web services. A link to or embedded content from a non-Chapter 3 Clothing web service does not mean that we endorse that web service, the quality or accuracy of information presented on the non-Chapter 3 Clothing web service or the persons or entities associated with the non-Chapter 3 Clothing web service. If you decide to visit a third party web service, you are subject to the privacy policy of the third party web service as applicable and we are not responsible for the policies and practices of the third party web service. We encourage you to ask questions before you disclose your information to others.

You may have arrived at the Website from, or began your use of the Website at, a third party web service, including a third party web service that links to Chapter 3 Clothing or embeds Chapter 3 Clothing content. The presence of such links or content on third party web services does not mean that we endorse that web service, the quality or accuracy of information presented on the non-Chapter 3 Clothing web service or the persons or entities associated with the non-Chapter 3 Clothing web service. You may be subject to the privacy policy of the third party web service as applicable and we are not responsible for the policies and practices of the third party web services. In addition, the policies and practices of third parties do not apply to your information, including personal information, obtained pursuant to this Privacy Policy.

Updates and Changes to Privacy Policy

The effective date of this Privacy Policy is set forth at the top of this webpage. We will notify you of any material change by posting notice on this webpage. Your continued use of the Website after the effective date constitutes your acceptance of the amended Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices. Any amended Privacy Policy supersedes all previous versions. IF YOU DO NOT AGREE TO FUTURE CHANGES TO THIS PRIVACY POLICY, YOU MUST STOP USING THE WEBSITE AFTER THE EFFECTIVE DATE OF SUCH CHANGES.

If you have any comments, concerns or questions about this Privacy Policy, please contact us at info@ch3clothing.com.

CHAPTER 3 CLOTHING